Xavier Aptitude Test 2014 Paper

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Directions for (Qs. 43-45): Read the following case-let and answer the question that follow Intercontinental Business Manufacturing (IBM) was doing a roaring business. Demand of the products was high and supply of raw-material was abundant. IBM was manufacturing three different products. Some customers bought two types of products and some bought only one. The three product were “quickie- quick”, “run-of-the-mill,” and “maxi-max”. Customers were not complaining loudly.
Ram, the product manager, was confused! Demand for “quickie-quick” was increasing. Raw material suppliers wanted to supply rower quality at cheaper price. It was profitable for the company to increase production. Quality department was not happy with the product. Ram met Rahim, the CEO, who, as always, wanted higher profits. He said that IBM will set up a committee for improving the quality.

Question : 45 of 103

Marks: +1, -0

Some of the managers in production department were discussing the problems faced in shipping products in time. They complained that they had to undertake responsibility of creating financial and marketing plans in addition to responsibility of production planning. At the same time, finance and marketing managers were to be involved in preparing production plans. It was expected that this will reduce customer complaints. It was rumored that these changes were initiated by the managers educated in the U.S.
Which of the following is the best possible course of action available to the affected managers’?

Create a union to safeguard their rights.
File a law suit against the company.
Create a forum for discussion and resolution of issues.
Register a complaint with the human rights body.
Go for further education to the U.S.

Validate

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