Jharkhand PSC Prelim Exam 18-Dec-2016 Solved Paper

(2) The 2nd Administrative Reforms Commission, in its report titled “Citizen Centric Administration: The Heart of Governance” (2009) identified five barriers to good governance:
attitudinal problems of the civil servants; lack of accountability;red tapism; low levels of awareness the rights and duties of citizens; ineffective implementation of laws and rules.