Xavier Aptitude Test 2015 Paper

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Directions (Qs. 29-32): Answer below questions on the basis of information given in the following case.
Mr. Dipangshu Barua, a young IT professional, came early to office to assist his boss in the preparation for an important client presentation. When he switched on his computer, he saw an email from Mr. Patel. The email was as follows:
January 2, 2015
Dear Mr. Barua,
This email serves as a follow-up of my conversation with you on December 1, 2014. I have already conveyed need for improvement in your behaviour as desired by your project leader and colleagues. They are yet to notice any visible improvements. I am apprehensive that your failure to act may warrant further action leading to dismissal. I will continue to monitor and assess your performance over the next three months to determine whether improvements meet the expectations. At the same time, I would like to re-affirm that you are very valuable for our organization.
Best Wishes,
Mr. A. Patel
HR Director
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Question : 31 of 113
 
Marks: +1, -0
After a couple of weeks, Mr. Patel came to know thatDipangshu's project leader Mr. John, a very competentsenior executive, may have wilfully influenced his teammembers to file a wrong complaint against Dipangshu. Mr.John may have done it because Dipangshu has refused totow John's line. Mr. Patel also came to know that Dipangshuwas thinking of quitting this job. He felt regretful about hisletter to Dipangshu. He wanted to resolve the complicatedsituation. He was contemplating following five actions inhis mind.I. Talk to Mr. John about Dipangshu and convey to himthat losing a bright employee would cost theorganization dearly.
II. Catch up with Mr. John during coffee break andconvey that Dipangshu has a very good track record.
III. Chat with Dipangshu during coffee break.
IV. Catch up with Dipangshu during coffee break andconvey that the organization values him.
V. Arrange a meeting among Mr. John, Dipangshu andhimself to sort out the differences.
Which of the following is the best sequence of actions for resolving the problem?
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