Salesforce administrative essentials for new admins practice test 3

© examsiri.com

Question : 86 of 100

Marks: +1, -0

What can an agent do when resolving a case? Choose 2 answers

Email articles to a customer
Create an article upon closing a case
Assign data categories to a case
Attach only one article to a case

Go to Question:

Prev Question

Next Question