PMP Certification Practice Test 2

The chart is a cause and effect diagram, also known as a fishbone diagram or an Ishikawa diagram. The circled area is the effect that needs a solution. 1 is incorrect because this is the name of the diagram, not the highlighted component in the diagram. 3 is incorrect; the solution is not represented in the chart. 4 is also incorrect as the causal factors are the arrows in the chart.