PMP Certification Practice Test 10

Internal failure cost (including failure found by the project internally like rework and scrap) is not part of the cost of conformance. All the failure costs (including external failure costs) are referred to as the cost of poor quality. The cost of conformance denotes the money spent during the project to avoid failures. Please refer to PMBOK® Guide - Fifth Edition, Project Quality Management, PN 235 for more details.