PMP Certification Practice Test 10

Question : 52 of 70

Marks: +1, -0

A Project Manager has delivered a major deliverable of the project. The customer comes back a week after the release saying that he is not entirely satisfied with the deliverable. What should the Project Manager do NEXT?

Continue with the next deliverable as the project has to be finished on time
Talk to the Senior Manager to discuss the customer concern and resolution
Ensure that the next deliverables have the features that the customer specified and exceed his expectations
Do a scope verification of this deliverable to check if it satisfies project objectives

Validate

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