PMP Certification Planning Questions Test 4

Question : 9 of 45

Marks: +1, -0

The research and development (R&D) team has been working on developing a new software product for nine months and feel the product is now ready for release to the market and for final handover to the operations team. The operations manager asks the operations team to do a quick test and report the findings. The report highlights that there are many changes to this new product's interface of which the operations team was not aware. This will require new training.
What should the project manager have done?

Understood that the R&D and operations teams are two different entities and established a separate transfer project.
Met with the operations manager and given the entire operations team a walk-through of the product beforehand.
Included operations resources in the project to ensure knowledge transfer between the project and operations for implementation.
Held two days of training to detail the changes and make the operations team comfortable with the changes.

Validate

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