PMP Certification Monitoring and Controlling Test 2

Question : 24 of 70

Marks: +1, -0

Resource constraints on a high-priority project may cause schedule delays. The project manager updates the status report sent to stakeholders, but few read it. While most stakeholders consider quality as paramount, the engineer believes that the most urgent issue is the schedule. When the delay becomes a reality, the engineer is surprised and angry.
What should the project manager have done to keep the engineer engaged?

Conducted a stakeholder analysis to understand how best to communicate the delay and manage expectations.
Requested at an earlier stage that the project sponsor intervene to prevent resource constraints from becoming an issue.
Consulted the communications management plan to understand the reporting and escalation process.
Referenced the resource management plan to understand the escalation process for sharing resources

Validate

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