NTSE Stage 2 SAT 2019 Exam Question Paper

Shehnaaz joined a coaching institute for a professional course. At the time of joining the course, she paid a lump sum fee for the entire course of two years. However, she did not find the quality of teaching satisfactory and decided to quit after one year. When she asked for a refund of the fee for one year, she was refused. Which of the following rights of Shehnaaz was/were violated?
l. Right to choose
II. Right to represent
III. Right to be informed IV Right to seek redressal