Mass Communication and Journalism 2018 Solved Paper

© examsiri.com

Question : 127 of 150

Marks: +1, -0

Identify the correct sequence of dimensions of customer service a PR professional should be aware of

Reliability, Tangibles, Responsiveness, Confidence
Tangibles, Confidence, Reliability, Responsiveness
Confidence, Reliability, Responsiveness, Tangibles
Responsiveness, Confidence, Tangibles, Reliability

Go to Question:

Prev Question

Next Question