ITIL 4 Foundation Practice Test 5

© examsiri.com

Question : 42 of 50

Marks: +1, -0

Which is provided by the 'engage' value chain activity?

Ensuring that stakeholder expectations for quality are met
Ensuring that stakeholder needs are understood by the organization
Ensuring that service components are available when needed
Ensuring that services are operated to meet agreed specifications

Go to Question:

Prev Question

Next Question