ITIL 4 Foundation Practice Test 5

© examsiri.com

Question : 23 of 50

Marks: +1, -0

What is a definition of a problem?

An unplanned interruption to a service, or reduction in the quality of a service
A cause, or potential cause, of one or more incidents
An incident for which a full resolution is not yet available
Any change of state that has significance for the management of a configuration item (CI)

Go to Question:

Prev Question

Next Question