ITIL 4 Foundation Practice Test 5

Question : 14 of 50

Marks: +1, -0

Which is a purpose of the 'relationship management' practice?

To systematically observe services and service components
To protect the information needed by the organization to conduct its business
To be the entry point and single point of contact for the service provider with all of its users
To identify, analyze, monitor, and continually improve links with stakeholders

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