Correct Answer is : A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks

A possible event that could cause harm or loss, or make it more difficult to achieve objectives

A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks

A tangible or intangible deliverable of an activity

Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings

ITIL 4 Foundation Practice Test 4

Question : 43 of 50

Marks: +1, -0

What is a service?

A possible event that could cause harm or loss, or make it more difficult to achieve objectives
A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks
A tangible or intangible deliverable of an activity
Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings

Validate

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