ITIL 4 Foundation Practice Test 3

Question : 5 of 50

Marks: +1, -0

Which statement about metrics is CORRECT?

Process metrics can be used to measure end-to-end service performance
Technology metrics can be used to measure component performance and availability
Process metrics can be used to measure the utilization of a supplier's network
Technology metrics can be used to determine the overall health of a process

Go to Question:

Prev Question

Next Question