ITIL 4 Foundation Practice Test 1

© examsiri.com

Question : 44 of 50

Marks: +1, -0

How does information about problems and known errors contribute to 'incident management'?

It enables quick and efficient diagnosis of incidents
It removes the need for regular customer updates
It removes the need for collaboration during incident resolution
It enables the reassessment of known errors

Go to Question:

Prev Question

Next Question