ITIL 4 Foundation Practice Test 1

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Question : 40 of 50

Marks: +1, -0

When should a change request be submitted to resolve a problem?

As soon as a solution for the problem has been identified
As soon as a workaround for the problem has been identified
As soon as the analysis of the frequency and impact of incidents justifies the change
As soon as the analysis of cost, risks and benefits justifies the change

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