Field Service Lightning Consultant Test 2
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Question : 8 of 22
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Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. UC would like the Work Order to be linked to the Case and have the Customer Service Representative select a pre-defined template for the Work Order within the Service Console.
Which tow items should a Consultant recommend in order to achieve this? (Choose two.)
Which tow items should a Consultant recommend in order to achieve this? (Choose two.)
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