Field Service Lightning Consultant Test 2

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Question : 2 of 22

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Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.
Which two capabilities will now be available? (Choose two.)

Manage Attached Articles and Search the Knowledge Base.
Attach Knowledge Articles to Work Order Line Items Only.
Attach Articles to Work Orders and Work Order Line Items.
Include Quick Actions and Global Actions in Attached Articles.

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