CTET 2 Social and Science Sep 2014 Paper

Emotional intelligence (EI) is a term used to describe the ability of an individual to recognize their own and other people's emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior. Emotional intelligence involves our ability to sense and develop interpersonal and 'intrapersonal' skills. We use interpersonal and intrapersonal skills, to varying degrees, in all our relationships