CAPM Certification Practice Test 2

Ouchi’s Theory Z, also known as the Japanese Management Style, believes that the project team can be self-led and productive if challenged. 2 is incorrect. Deming offered philosophies on quality, not necessarily human resources. 3 is incorrect because Herzberg’s Theory of Motivation defines hygiene agents and motivating agents that cause an individual to excel. 4 is also incorrect. Pareto’s Law is commonly known as the 80/20 rule. For example, 80 percent of your business comes from 20 percent of your customers.